Microsoft Teams Revenue and Growth Statistics (2024)

Microsoft Teams Overview (About)

Teams is one of Microsoft' apps whose goal is to help people communicate. The app was started on March 14, 2017.

Below you can see key information (and a bit beyond that) about Microsoft Teams.

Sources: Learn Microsoft, Headquarters Office, LinkedIn, Microsoft, ZDNet

Microsoft Teams Interesting Facts

• Microsoft Teams reported 145 million users in 2021; by January 2022, that number had increased to 270 million, recently in October 2022 the active users hit a new high of 1.4 billion.
• Microsoft Teams saw 894% growth from March to June 2020, higher than Zoom
• Microsoft Teams is the preferred communications platform for more than a million businesses worldwide.
• Active Microsoft Teams meetings can last for more than a day uninterrupted and have a time limit of 30 hours.
• Microsoft Teams can allow up to 1000 participants in a single meeting
• Most meetings on the Microsoft teams occur on 1st day and last day of the month
• 91 of the Fortune 100 companies use Microsoft Teams
• According to a 2019 Q4 Technology Executive Council Survey conducted by CNBC, 58% said their firms use Microsoft Teams, and 30% said their firms use Slack.
• Weekly Microsoft Teams mobile users increased by more than 300% from February 2020.
• Microsoft Teams grew by 894% in total from the beginning of the COVID-19 lockdown in 2020.
• In the healthcare industry, there were more than 34 million Teams meetings in April 2020.
• According to a Mio survey, 62% of IT managers using Cisco endpoints also use Microsoft Teams.
• Microsoft Teams saw a 500% increase in use in China during Coronavirus.
• The use of Microsoft Teams in Italy increased by 775% during social distancing measures for 2020.
• Microsoft Teams is available in 181 countries and 48 languages.
• Microsoft Teams Business Voice a sub-300-seat bundle of Teams, PSTN Conferencing and Telephony, is available in over 70 countries.
• In France, Microsoft Teams earned its highest Teams app download number ever in March 2020, with 225 thousand downloads from the Google Play store, and 129 thousand on the Apple store.
• Microsoft Teams and Zoom were two of the only collaboration apps to make the list of the top 50 apps mentioned on social media during the pandemic in France.
• Microsoft Teams is particularly popular in India, where it saw a massive 91% YOY growth between the second and third quarters of 2019.
• A survey conducted by the CIO Association of India with 235+ respondents found 88% of companies used Microsoft Teams, while 76% of users were on Zoom.
• Microsoft Teams is downloaded most in the United States, with 747,000 downloads in the third quarter of 2019.
• Microsoft Office is used by over a million companies worldwide, with 650,000 companies using the productivity package, including Teams, in the US. 32. As of October 2020, Google G-Suite controlled 50.6% of the market share for office suite technologies. While Microsoft 365 and Teams owned 41.59% of the market.
• Microsoft Teams for Education has tenants in 175 countries.
• A study of 500 members of the Microsoft Education community found that 61% expected to see a rise in hybrid learning environments after 2020.
• Microsoft Teams for Education tool Immersive Reader has over 23 million global users.
• Web visitors to the Teams apps increased from 39.2 million per month in January/February 2022.
• On the Google Play store in November 2020, Microsoft Teams had over 2,225,936 downloads.
• The iOS app store in November 2020 had over 300,000 ratings for Microsoft Teams.
• Download rates for the Microsoft Teams Android app grow at 66.9% quarter over quarter from 2019 to 2022.
• Web search traffic for “Microsoft Teams” increased from 39 million in January 2020, to 187 million in March 2020.
• Searches for Microsoft Teams increased by 379% since January 2020.
• Microsoft Teams saw a new record of 2.7 billion meeting minutes in one day in March 2020.

Source: Statista, Riverbed, Learn Microsoft, Tomtalks, LinkedIn, CNBC 1, CNBC 2, Microsoft, Aternity, Microsoft, Dispatch, Businessinsider, Forbes, Microsoft, Docs Microsoft, Statista, Statista, SimilarWeb 1  Economictimes, SimilarWweb 2, statista, Microsoft, EducationBlog, News Microsoft, SimilarWeb 3, SimilarWeb 4, Venturebeat

Microsoft Teams Users Demographic Stats

Countries where Microsoft Teams were used most in 2022

Microsoft Teams was most used in the United States of America (17.85%), and then in the United Kingdom (6.46%).

This graph show you the countries in which Teams is  most used. You can observe how the United States are the leaders of Teams' usage.

The graph above illustrates how much certain countries use Teams.

As you can see, over half of Teams' users are from many different countries — there is no country that primarily uses Teams (as in, more than 50%).

Source: SimilarWeb

Leading Countries where Microsoft Teams were used most since 2021

• Poland is the country that used Microsoft Teams the most since 2021.

Source: Emailtooltester

How Many Users does Microsoft Teams have?

If we're talking in yearly terms, Microsoft Teams has over 250 million users. Back in 2017, they've had only a few million users.

The communications app constantly sees its numbers increasing.

In fact, you can notice the huge boost of Microsoft Teams usage in 2020, when the pandemic had people using the app more than ever before.

Source: Statista, ZDnet

What are the Age Distributions of Microsoft Teams Users?

The majority of Microsoft Teams users are aged over 35, with less than 20% of users under that age in 2021.

Source: Statsocial

Which Gender Uses Microsoft Teams Most?

Microsoft Teams is used more by men than women, with 72% of users being men.

Source: Statsocial

What are the top industries using Microsoft Teams?

Looking at Microsoft Teams customers by industry, we find that Information Technology and Services (14%), Computer Software (6%) and Higher Education (5%) are the largest segments.

Source: Enlyft

Number of Companies by Country using Microsoft Teams

About 60% of Microsoft Teams customers (by companies) are in the United States, 13% are in the United Kingdom and 6% are in Canada.

Source: Enlyft

Companies using Microsoft Teams based on Employee Size

Of all the customers that are using Microsoft Teams, 21% are small (<50 employees), 47% are medium-sized and 32% are large (>1000 employees).

Source: Enlyft

Top 8 Microsoft Teams Users by Company Name

Source: News Microsoft, Enlyft

Does Microsoft Teams work in all countries?

The answer is that MS Teams is available all over the world. Nevertheless, VoIP banning has historically happened in some countries.

How long was the longest meeting that Microsoft Teams had ever recorded in a Single Month?

In 2020, Microsoft Teams usage spiked during the pandemic, as can be seen in the chart below, with meeting minutes increasing threefold in less than a month.

Source: Microsoft

Microsoft Teams Users' Messaging Statistics

How many Chats does Microsoft Teams process?

Chats are just messages between one individual and someone else

• The average number of chats on Microsoft Teams Per Minute is 1,200 chats
• The average number of chats on Microsoft Teams Per Hour is 72,000 chats
• The average number of chats on Microsoft Teams Per Day is 1,728,000 chats
• The average number of chats on Microsoft Teams Per Month is 51,840,000 chats
• The average number of chats on Microsoft Teams Per Year is 6.22 billion chats

How many Conversations does Microsoft Teams process?

Conversations in Microsoft Teams have been publicly seen messages on Microsoft teams. The number of conversations on Microsoft Teams is four times less than the average number of chats on teams.

• The average number of conversations on Microsoft Teams Per Minute is 300 conversations
• The average number of conversations on Microsoft Teams Per Hour is 18,000 conversations
• The average number of conversations on Microsoft Teams Per Day is 432,000 conversations
• The average number of conversations on Microsoft Teams Per Month is 12,960,000 conversations

Source: Learn Microsoft, Blog Quest

How long do files and data remain available in Microsoft Teams?

Source: Account Microsoft

How Often was Microsoft Teams App Downloaded?

• 100M+ Android App Downloads
• 2.4M+ Apple iOS Downloads
• 50M+ Desktop Downloads

In the third quarter of 2021, the Microsoft Teams mobile app registered around 13.8 million downloads in Europe, the Middle East, and Africa.

Between the first quarter of 2020 and the end of 2021, the region accounted for the highest number of downloads of the Microsoft Teams app, reaching a peak of roughly 27.4 million downloads in the second quarter of 2020.

The increase is due to the global outbreak of the coronavirus pandemic, which affected offline work interactions and forced companies to adopt communication solutions to adapt to the new remote working conditions.

Between the fourth quarter of 2019 and the first quarter of 2020, downloads of the Microsoft Teams mobile app in Europe, the Middle East, and Africa increased by more than 750%.

Microsoft Teams reached 129 million in the Asia-Pacific region in the second quarter of 2020.

Source: Play Google, Apps Apple, Answers Microsoft, Statista

Microsoft Teams Web Traffic Statistics (Desktop and Mobile)

Microsoft Teams Web Traffic statistics from August to October 2022

• Total Average Visits was 243.8M
• Pages per Visit was 5
• The average time spent was 6 minutes, and 46 seconds

Source: SimilarWeb

Which device did Microsoft Teams Users use Most to Access teams.microsoft.com?

Microsoft Teams web traffic has increased by 1.06% compared to the previous month (Desktop, and Mobile)

Source: SimilarWeb

Which social media networks provide the most traffic to teams.microsoft.com?

Teams.microsoft.com gets most of its social media traffic from Facebook, followed by YouTube and Facebook Messenger (Desktop and Mobile).

Source: SimilarWeb

Microsoft Teams Products, Revenue, Profit and Market Capitalization

Microsoft Teams Products: Calling Plan Availability by Countries

Microsoft Teams can be used as a telephone line, complete with its landline number. To avail of this functionality, you'll need a calling plan license which can be purchased as a standalone add-on or bundled in with Office 365.

here are countries where Microsoft teams calling plans are available currently.

• Australia
• Canada
• Belgium
• Denmark
• Germany
• France
• Italy
• Ireland
• Netherlands
• Spain
• Sweden
• United Kingdom
• Portugal
• Puerto Rico
• Switzerland
• United States.

Source: Amvia

Microsoft Teams Users Membership/Subscriptions Stats

Microsoft Teams is free to use with the free flavour of Microsoft Teams, you get unlimited chats, audio and video calls, and 10GB of file storage for your entire team, plus 2GB of personal storage for each individual.

But to maintain membership for personalized calling plans, Microsoft Team will charge you.

• $4.00. Microsoft Teams Essentials $4.00. user/month
• $6.00. Microsoft 365 Business Basic $6.00. user/month
• $12.50. Microsoft 365 Business Standard $12.50. user/month

Source: Microsoft

Microsoft Teams Revenue and Profit History

Microsoft doesn’t break out revenue for particular product lines like Microsoft

Teams, but we can see Microsoft’s revenue has increased massively over the years. Here are the stats

• In 2020, Microsoft generated $46.4 billion from the productivity and business segment, which includes Microsoft Teams.
• When reporting its Q3 2020 earnings, Microsoft reported that in the three months ending in September 2020, it had revenues of over $37.2 billion.
• In the first quarter of the 2021 fiscal year, Microsoft generated $5.71 billion of operating income from productivity and business processes.
• In Q2 2022 the company reported a 20% increase in revenues, which hit $51.7 billion, with net income up 21% to hit $18.8 billion. Windows OEM revenue increased by 25% compared to the previous year, with Windows Commercial products and cloud services revenue increasing by 13%.

What is Microsoft Teams' Estimated Annual Revenue in the past 5 Years?

In 2017, Microsoft Teams was estimated to make less than a billion USD a year, and in 2021, the app made Microsoft almost 8 billion USD.

Source: TechCrunch, Techradar, Quora,

How do Microsoft Teams make Money?

There are two ways to access Microsoft Teams: as a paid edition or as a component of the Microsoft 365 software bundle.

Microsoft Teams often makes money through subscription fees from customers or through the sale of bundled software like the Microsoft 365 suite.

Source: Cavell Group

Microsoft Teams Market Share and Market Growth

• Microsoft Teams accounted for 14.5% of the internet video conferencing call market in 2021
• Microsoft Teams come in third with 14.5%, which is a 4.8% increase from 2020 when the platform’s market share was just 9.7%
• Microsoft teams’ market share grew 32% to $23.4 billion and jumped $1.3 billion from the previous quarter overtaking Google, Zoom, and Slack in a recent report.
• The global video conferencing market size is expected to reach $7.71 billion in 2022, increasing to $19.73 billion by 2030. Microsoft Teams has grown above the market share of about 3.8% previously held.
• A recent report suggests that every day, Microsoft suite has the potential for about 25,131 people to integrate Microsoft Teams into their workspace every month.
• Around 50% of Microsoft 365’s 260 million+ commercial users now use Teams.
• In early 2020, 62% of communication service providers reported more than a 50% increase in demand for team collaboration services

Source: Emailtooltester, GrandView Research Web Tribunal, Cavell Group, Office Apps

Microsoft Founder's Net worth over the years

Bill Gates turned his fortune from software firm Microsoft into diversified holdings including investments in zero-carbon energy.

As of March 2020, when Gates stepped down from the Microsoft board, he owned about 1.3% of the software and computing company's shares.

Source: Forbes

Who is the Key Person in charge of Microsoft Teams?

Brian MacDonald and a small passionate team started Microsoft Teams App development.

Brian Macdonald was in charge of Microsoft Teams before his retirement in 2020.

Which later became a cloud-based team collaboration software that is part of the Microsoft 365 and Office 365 suites of applications.Source: Linkedin, Tech Target

How many Microsoft Employees are officially in charge of Microsoft Teams?

Microsoft is the parent company and developer of Microsoft Teams. Microsoft has more than 232,881 employees.

Some employees of Microsoft are designated to provide maintenance and support to Microsoft Teams users around the world.

Source: Linkedin

Microsoft Teams’ Top Competitor's Review and Analysis

With 28 countries having Google Meet as their most popular video call platform, and 7 with Microsoft Teams, these make up the top three applications.

Microsoft Teams saw a significant decrease when compared to 2021 which used to be the top tool in 41 countries, an -83% decrease.

This could be due to questions regarding Microsoft Teams’ security, a recent study found gaps in the third-party app security model of both Slack and Teams.

In 2020 Skype had 31.8% of all global searches for video call platforms, which now stands at 6% in 2022, this is a huge decrease of nearly 81% in two years.

There are numerous potential factors for this including lack of end-to-end encryption, Skype phasing out their ‘Skype for Business’ service as of June 2022 and unclear pricing.

Interestingly, despite remaining the most popular platform overall, Zoom had the largest annual decrease of just over 4.5%, Zoom stock prices at the start of October 2021 were at $255.05 and are now just $73.59 as of October 2022.

Could Google Meet take the top spot in 2023?

Source: Emailtooltester, Finance Yahoo, Earlence